Support Engineer at GitHub — helping developers ship better software by solving the problems that slow them down.
About
I thrive at the intersection of engineering and empathy — debugging complex technical issues while making sure developers feel heard and unblocked.
Diving deep into logs, configs, and edge cases to find the root cause — fast.
Translating customer pain into actionable feedback for engineering teams.
Building internal tools and workflows to make support more efficient.
Crafting clear guides and runbooks so solutions scale beyond a single ticket.
Journey
A snapshot of the path that brought me here.
Helping enterprise customers get the most out of the world's largest development platform.
Consulting on IT solutions, bridging technical expertise with client needs.
Trained in analytical thinking and problem-solving at one of Germany's top research universities.
Toolkit
The tools and technologies in my day-to-day.
Contact
Want to chat, collaborate, or just say hey?